Archive for November 2006

30 Nov 2006 0733H

Prescription labels poorly written, designed

Blogged about this in July, but, another opportunity here to restructure the information and the delivery method on prescription labels, where mistakes can sometimes mean life or death.
Low literacy and multiple medications are a prescription for misunderstanding. The biggest user group to be impacted in the study conducted by LSU are those with low [...]

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28 Nov 2006 1942H

Mouth Hanging prize of the week: Microsoft majorly missing a macro multi-channel moment

Hardly news, but, PiperJaffray says that only 8% of the floorwalkers in a survey of 40 retailers recommended the Zune. The iPod increased recommendability 9% over last year, lending credence to the idea that certain things only make sense when you have something else to compare them against. The kicker is, the survey team also [...]

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27 Nov 2006 2114H

Mint is installed

and I’m seeing some interesting things here. Like any good IA I look to server query logs in order to gain insights on users. So far, it appears people come here looking for info on the Byford Dolphin diving bell accident and when they Google for Gutierrez, Harold Washington, and Council Wars. Which is nice, [...]

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26 Nov 2006 2317H

Wal-Mart sales fall, first time in 10 years

says the Financial Express. I wonder if it’s because people are trading up, to quote Michael Silverstein (I’m reading Treasure Hunt right now, which explains the other half of the trade-off). By that, I mean that the numbers are being reflected in JCPenney’s reviving fortunes. It’s a kind of trading up, not necessarily to Tiffany [...]

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25 Nov 2006 2220H

My “me+HP” & Epson moments

Back to technology and user experiences. I had a great customer experience day. Goodbye Epson Stylus 880. I will never buy another Epson printer ever again. First of all, there’s the chip in each of the cartridges that signals death after a certain period of time has passed, regardless of how much ink is left [...]

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23 Nov 2006 1827H

Video stores shutting doors, XBox Live offers downloadable content

It’s happening on an accelerated scale. At least five Blockbusters up north in the last few years. Is Netflix, the internet to blame? Did Internet kill the Video Star? It was a contributor, along with Best Buy and the other big boxes. I certainly don’t use disc-based media as much as I did five years [...]

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23 Nov 2006 1444H

Chimes Ginger Chews

Kudos to Chimes Ginger Chews, which I picked up at the local H-Mart the other day, for their novel, visual twist on an old, very well established brand of Indonesian soft ginger candy, Ting Ting Jahe. To introduce Ting Ting Jahe to the broad American market, the product manager for Roxy Trading, Andrew Ma, invested [...]

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21 Nov 2006 0729H

Polo Ralph Lauren converges online, bricks experiences in a new way

Long, long ago, “window shopping” was how major retailers hawked their wares to their pedestrian publics. In a new twist on this age-old practice, it’s being reported in the Sun Times that the Ralph Lauren store on Michigan Avenue, our city’s most prominent shopping boulevard, has integrated a shopping kiosk in one of their windows. [...]

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20 Nov 2006 0721H

2007 Game Consoles for Dummies

You have three choices, and you can choose none of the above, or some of the above. There will be a number of gamers who will choose some of the above but not initially.
Sony Playstation 3: lot of hype on the technology. But we’ve seen over the last six generations of game systems, technology does [...]

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15 Nov 2006 0640H

Mojo has a bad user experience

with an ATM.

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