Comments on: Microsoft to begin making amends for XBox 360 tech problems http://www.everythingisdesign.com/2006/12/22/microsoft-to-begin-making-amends-for-xbox-360-tech-problems/ Chicago, user experience, interaction design, information architecture, information design, usability, graphic design, product design, strategy. Mostly. Sat, 26 Mar 2011 13:10:02 -0400 hourly 1 http://wordpress.org/?v=3.1.4 By: me http://www.everythingisdesign.com/2006/12/22/microsoft-to-begin-making-amends-for-xbox-360-tech-problems/comment-page-1/#comment-41 me Sat, 23 Dec 2006 14:00:17 +0000 http://www.everythingisdesign.com/2006/12/22/microsoft-to-begin-making-amends-for-xbox-360-tech-problems/#comment-41 Oh, there's no doubt that XBox #3 was refurbed. XBox #2 came straight out of a box from a Gamespot though, but #3's manufacture date was even earlier than the first one. I think we have had three or four support tix by now. . . the next one will be new, but they said it'll take three weeks for the prepaid box to get here. I know. I know. Oh, there’s no doubt that XBox #3 was refurbed. XBox #2 came straight out of a box from a Gamespot though, but #3′s manufacture date was even earlier than the first one. I think we have had three or four support tix by now. . . the next one will be new, but they said it’ll take three weeks for the prepaid box to get here. I know. I know.

]]> By: tim http://www.everythingisdesign.com/2006/12/22/microsoft-to-begin-making-amends-for-xbox-360-tech-problems/comment-page-1/#comment-40 tim Sat, 23 Dec 2006 07:23:47 +0000 http://www.everythingisdesign.com/2006/12/22/microsoft-to-begin-making-amends-for-xbox-360-tech-problems/#comment-40 do you think that maybe the x-boxes you've been getting are returns? As in , someone else returned it, tech guys said "no error found" and sent it back out? Is it always the same ticket, or have you opened separate tickets each time? do you think that maybe the x-boxes you’ve been getting are returns? As in , someone else returned it, tech guys said “no error found” and sent it back out? Is it always the same ticket, or have you opened separate tickets each time?

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