Archive for January 2007

23 Jan 2007 0829H

Usability and Open Source

This weekend while waiting to pick up my parents from that time honored and unfortunately, dying (at least, in our family) tradition of ginormous Chinese wedding banquets, I was at the local cafe readying an article on wireframing based on learnings from my current project. I’m still readying it. Instead this week I give you [...]

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19 Jan 2007 2111H

Now you and 10,000 others will know if that dress makes you look fat

This morning I had the small pleasure of reading USA Today’s story about how customer centered design is now sweeping that tiny cramped wretched retail experience known as the changing room. Yes, through the miracle of modern technology, Web 2.0 can finally give you the answer to that age-old question, “Does this dress make me [...]

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18 Jan 2007 0657H

Consumer Reports Car Blog on Changfeng

A Chinese car company debuted at the Detroit Auto Show last week. While the cars were alright, they bore sexy, easy to remember names like the Liebao CS7, Liebao Feiteng CFA6400, and the Black Giant CFA2030. Their marketing copy was just as agile:
“In addition to the outward appearance of conquering the innermost being of the [...]

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17 Jan 2007 2049H

Finally, Netflix gets it

Netflix is going to an online distribution model for videos. Yes! Down with DVDs! We hate discs! Broadband is best!

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16 Jan 2007 1356H

Libertarian paternalism and interface design

Just learned about this from Barry Schwartz’s talk at Google on the Paradox of Choice.
Libertarian paternalism, a term coined by University of Chicago profs Cass Sunstein and Richard Thaler, is a framework that says, in essence, that people often don’t act in rational ways that would be good for themselves or the greater good [...]

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16 Jan 2007 0858H

Southwest.com’s redesign

Outing myself here, but I went to Southwest to book my ticket last night and it came up all different! The pages behind the front are still, for now, the same though. And I miss the Southwest login that was on the front page, top right. I completely missed it when they put it in [...]

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15 Jan 2007 1356H

Apple iPhone being infringed upon already

says Apple’s IP (intellectual property) protection team. It’s being reported in the press that user interface builders have hijacked the iconography of the iPhone from last week’s talk and created a theme or a skin from them on Windows-enabled smartphones.
In my mind, good for Apple. It’s validation that their risk and research into [...]

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14 Jan 2007 1224H

Why Focus Groups Fail: People say one thing and do another

In User Experience, the unlikely love-child of three kinds of design — interaction design, communications design, usability/user-centered design — plus information architecture, which itself comes from library and information science, and psychology and the related social sciences, it’s often observed that people say one thing and do another. It’s why we cannot reliably use interviews [...]

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11 Jan 2007 2203H

The Moy Conjecture on user choice and conversion

I’m so excited to declare my first ever user experience conjecture.
In mathematics, a conjecture is an statement that seems likely to be true, but has not been formally proven so (and thereby under the rules of mathematical logic, true in every case, for all time). We don’t have that level of proof in as [...]

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10 Jan 2007 2207H

My take on the Macworld Keynote

Well, by now everyone’s seen, read, or heard about about the two hours of Macworld’s annual Steve Jobs show coverage yesterday, which featured two major products, the expected Apple TV and the iPhone. These yearly events have almost become, for me, the computing world’s equivalent of a Terence Koh gallery show, replete with the artist’s [...]

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