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Gene Moy (梅忠毅) is a user experience architect from Chicago with 15 years experience working on the web and now, medical devices. Occasionally he thinks every day feels like 1995 all over again. More about Gene »
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12 Apr 2007 2057H
Shamefully unhelpful error message from Hertz.com
This sucky error message from Hertz.com violates helpfulness principles. Although the site tells you what the error is, it describes it from internal jargon, does not tell the user how to recover from the error, nor does it provide a way out. Twenty lashes! Let loose the Kraken!
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1 response to "Shamefully unhelpful error message from Hertz.com"
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08 May 2007 0843HGino writes:
And now, it’s like a month later? The damn Number One Server is STILL down. Maybe he should be demoted to like, Number 12.
And now it's your turn.
Fire your weapon, soldier. Just be careful of friendly fire. NAME & EMAIL required.
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