15 May 2007 2209H

Picking at WebSphere Commerce 5

I’m unhappy with the way Websphere Commerce 5 handles customer addresses, particularly this quick checkout that comes out of box. Where is the hierarchy. If I delete one will the rest exist or will it maintain referential integrity? Why are there, all of a sudden, three addresses for a consumer, one for their registration profile, one each for billing and shipping, and then possibly even more in the address book. I’ll draw a diagram in a little bit but it’s rather silly and I won’t put up with it anymore, dammit.

Also, I hate these three or four-city weeks when I finally roll into town around midnight, through a dark and stormy night, at yet another hotel, near yet another mall in suburban Detroit, after a half-day or more of travel from Kansas City by way of St Louis, with a bag of Rally’s in one hand and my luggage in the other, tired, dirty, wet, hungry, smokey and congested because some sonuvabitch who had the Mazda 6 before me smoked heavily. And then come back to Chicago the night after.

Thank you for listening.

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2 responses to "Picking at WebSphere Commerce 5"

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17 May 2007 0837H

Daniel WColdie writes:

That annoyance is a feature. :-) Commerce maintains temp and perm addresses - so, if you have an old order associated with an old address, the shopper and merchant will still be able to see the old address associated with the old order.

You can run dbclean to purge the database of old “orphaned” temp address records that are not accociated with orders. dbclean is a must for production sites… it keeps junk/stale data out of the db (while maintaining referential integrity) and it should be scheduled to run off hours and more frequently the higher the volume of orders you have.

I prefer to work remote and not travel also.

17 May 2007 1131H

Gino writes:

Thanks for listening, man.

I think it makes the WebSphere Commerce out of box experience kludgy and frustrating to design around for users and stressed-out consultants and e-commerce newbies at big corporations that hire the consultants and would like to make a recommendation to the guys at the “lab,” this mythical lab I keep hearing about in Toronto: hire me to your UX team working on WSC and everyone will be happy: customers get a better out of box experience with lower costs of implementation, better learnability, ease of use, lower costs to support; users find it quicker and easier to use; I get to move to Chinese suburbia in Toronto and do user experience work in retail e-commerce. How about it.

And now it's your turn.

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