Comments on: Ticketmaster user experience? Sucks. http://www.everythingisdesign.com/2007/08/10/ticketmaster-user-experience-sucks/ Chicago, user experience, interaction design, information architecture, information design, usability, graphic design, product design, strategy. Mostly. Sat, 26 Mar 2011 13:10:02 -0400 hourly 1 http://wordpress.org/?v=3.1.4 By: Semi Anonymous Coward http://www.everythingisdesign.com/2007/08/10/ticketmaster-user-experience-sucks/comment-page-1/#comment-5891 Semi Anonymous Coward Tue, 14 Aug 2007 05:14:07 +0000 http://www.everythingisdesign.com/2007/08/10/ticketmaster-user-experience-sucks/#comment-5891 It's awfully nice that they coughed up the 39 cents for shipping. Apparently, TM's definition of convenience charge doesn't cover refunds or exchanges, for which they're very sorry for the inconvenience. It’s awfully nice that they coughed up the 39 cents for shipping.

Apparently, TM’s definition of convenience charge doesn’t cover refunds or exchanges, for which they’re very sorry for the inconvenience.

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