21 May 2008 2137H

Online satisfaction

So I’m reading the numbers for the May 15th Spring 2008 report from ForeSee Results on the top 100 e-tailers out there. Netflix, QVC and Amazon lead the e-tailing pack and have done so for nearly four years now, rather remarkable in that manner. But then come the next few and these do surprise me: DrsFosterSmith.com, Shutterfly.com, Newegg.com, then Apple, which only squeaks by BassPro, Shopping.HP.com, Avon, and mysteriously the Oriental Trading Company. Hmmm. I need to study the report more. I want to know what the criteria and methodology were. 

Permanent link to Online satisfaction

Filed under Strategy

2 responses to "Online satisfaction"

RSS feed for comments on this post. TrackBack URL

22 May 2008 0934H

unknown writes:

Why is that surprising?

22 May 2008 1026H

Gino writes:

Because, my friend from the mysterious Oriental Trading Company, your company, among the others, are not generally ones that immediately come to mind when people think of online satisfaction, and so all the more reason to question how did the data come up like that, where, who, how, why.

And now it's your turn.

Fire your weapon, soldier. Just be careful of friendly fire. NAME & EMAIL required.

Your response