Gene Moy (梅忠毅) is a user experience architect from Chicago with 15 years experience working on the web and now, medical devices. Occasionally he thinks every day feels like 1995 all over again. More about Gene »
The famous UX tenet is, “we are not the users.” Let’s not take that so literally. The spirit of that statement, for all the fundamentalists out there, is to avoid making judgments about whole groups of people’s behaviors solely on personal proclivities alone. Now, if you happen to fall into the neighborhood of people that [...]
By way of my colleague Mark. Wholeheartedly agree.
So I get this email from this guy today. I usually don’t help out grad students generally. As a former academic I try not to get involved now. But the ghost of Victor Papanek won’t let me ignore this one. He said once, “There are professions that are more harmful than industrial design, but only [...]
Back in ’06 we looked at Montauk Sofa site, but it’s been redesigned since then. The Montauk Sofa brand, which is ostensibly an luxury furniture brand, was being represented by a simply bad website. It seems, given the fairly high position of this site’s review on the Google search results, that someone finally listened. We’re [...]
Oh. Looks like W-S brands’ UX & Dev teams down at the north end of Van Ness have been hard at work lately. Let’s look the numbers: #21 on the Internet Retailer Top 100, $1.1 billion worth of stuff sold online last year, up 19% from the previous year, 7.1 million visitors a month, 6% [...]
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