17 Aug 2008 0850H

Effective design problem solving

By way of Noise Between Stations, there’s a line in this work, my emphasis added, by Nigel Cross’s Expertise in Design:

Expert designers appear to be ‘ill-behaved’ problem solvers, especially in terms of the time and attention they spend on defining the problem. However, this seems to be appropriate behaviour, since some studies have suggested that over-concentration on problem definition does not lead to successful design outcomes. It appears that successful design behaviour is based not on extensive problem analysis, but on adequate ‘problem scoping’ and on a focused or directed approach to gathering problem information and prioritising criteria.

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