20 Jan 2010 1645H

On design thinking and public policy

Given the tremendous quantities of crap not just in products but in experiences that have been rendered unto the public by designers, and the industry’s collective failure to own up to its responsibility for that, design thinking or no, I think it would be not only premature but overly optimistic at best to turn the reins of public policy over to designers. We already do a good enough job screwing up products for people as it is: let’s not expand our scope.

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