25 May 2010 0739H

Conducted international remote usability testing the other day

Rather interesting experience. Client was in Cleveland, which is only an hour time difference, but the server was in Bangalore (India!) being run by a colleague between 11:30PM and 1AM their time. Somehow we got Microsoft Live Meeting working and were able to get them to take control of the Bangalore computer, so they could execute tasks. Didn’t get visual feedback but we had a colleague in Cleveland sitting next to the “test subject.” It’s hard to feel amazing at 1AM Indian Standard Time, I suppose, but on the whole pretty darn amazing that the thing worked as well as it did.

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