Gene Moy (梅忠毅) is a user experience architect in Chicago with 12 years experience working on the web. He sometimes thinks every day feels like 1995 all over again. More about Gene »
Need to break out the category ‘design’ into multiple categories: print design, packaging design, interaction design, information, retail presence, blah blah blah. Having said that let’s talk about MUJI and Uniqlo, Japanese retailers that have landed, where else? Manhattan. Details about my next big shopping trip follow:
While I was working in Hong Kong during the [...]
Read the rest of NYC: Muji, Uniqlo
In the middle of a presentation today, I saw something that brought me back to 2nd grade, a book that probably influenced me as much as any other to try and become a designer someday, which is Gerald McDermott’s Caldecott Award winning book of 1975, Arrow to the Sun, a retelling of an Pueblo Indian [...]
Read the rest of Arrow to the Sun
So the other day I ran into discussion about several different kinds of design artifacts, namely, mood boards, theme boards, and design keys. What are these things, when do we use them, why, how, who, blah blah blah?
To understand the contexts which forced these artifacts into being, we need to step back and remember the [...]
Read the rest of Artifacts during the visual communications design process
As reported back in March, when my third Xbox 360 failed and I was sent a box with instructions on packing it in and sending it back for repairs at the UPS facility in McAllen, Texas, we looked at the form and tried to figure out how to make it better. Well, I have mixed [...]
Read the rest of How not to design a form, part 2
Fantastic Monocle interview with Jørgen Vig Knudstorp, the CEO of Lego about how they are trying to make the product and brand relevant in a video game dominant, global age. Pay attention around Minute 12 when he starts talking about the Lego family personas. 20 minutes, flash video.
Read the rest of How to keep Lego going in the early 21st century
I’ve just twigged to this newish magazine, Monocle, through a series of videos on city design at the International Herald Tribune, one of my favorite designed readings on the net.
Look at this gorgeous modernism that does not use sans serif type for its headers. It’s simply beautiful. I can even forgive the black background [...]
Was watching NOVA tonight, and saw a sculpture called Kryptos, which contains coded messages about light and darkness, and the wonder of discovery, embedded within it. An awe inspiring piece. (As a complete aside, there was also a marvelous piece about the discoverer of gravitational lensing and how he’s giving back to his community.)
Then followed [...]
Read the rest of Design notes, on PBS
Not that windows, made by that firm in Redmond, WA, but glass and wood and plastic windows. Some kid fell out of a window in a high rise in Toronto, reports the CBC and so on Metro Morning this morning, they brought in an industrial designer to talk about how they might approach the problem [...]
Read the rest of Designing human error out of windows, doors
Just wanted to talk about this article from MSN that says Sprint’s dumping 1000 customers because they complained too much. I can’t say that this is entirely due to consumer fraud, because if it were the case, would Sprint rate so far down the scale in consumer service? (Perhaps Sprint should not have rebranded with [...]
Read the rest of Customer service as design investment
We had a Weber grill, a black one, for about 20-30 odd years, which we trundled out every summer for the obligatory cookout. This year, since the family has expanded now that my sister has two kids, and we’re no longer stoked (so to speak) about using charcoal, I bought another Weber to replace it. [...]
Read the rest of Two notes for July 4th
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