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Gene Moy (梅忠毅) is a user experience architect from Chicago with 15 years experience working on the web and now, medical devices. Occasionally he thinks every day feels like 1995 all over again. More about Gene »
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16 Feb 2007 1012H
Multivariate analysis in user interface testing
I’ve learned recently that we now have the capability at Brulant to conduct not only A/B split testing, but multivariate analysis on user interfaces as well. This is a huge capability, and pretty interesting stuff. To begin with, let’s step back into algebra a bit. Everyone’s familiar that in science, we’re trying to observe the [...]
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17 Jan 2007 2049H
Finally, Netflix gets it
Netflix is going to an online distribution model for videos. Yes! Down with DVDs! We hate discs! Broadband is best!
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11 Jan 2007 2203H
The Moy Conjecture on user choice and conversion
I’m so excited to declare my first ever user experience conjecture. In mathematics, a conjecture is an statement that seems likely to be true, but has not been formally proven so (and thereby under the rules of mathematical logic, true in every case, for all time). We don’t have that level of proof in as [...]
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10 Jan 2007 2207H
My take on the Macworld Keynote
Well, by now everyone’s seen, read, or heard about about the two hours of Macworld’s annual Steve Jobs show coverage yesterday, which featured two major products, the expected Apple TV and the iPhone. These yearly events have almost become, for me, the computing world’s equivalent of a Terence Koh gallery show, replete with the artist’s [...]
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09 Jan 2007 0957H
The Macworld Keynote, convergence, irrelevance of BluRay and HD-DVD
And I’m expecting to hear something biggish. Apple’s been quiet for too long. As we blogged about back in September, I think today is the day that we hear something about convergence around Steve’s fantasy digital hub, which my friend Juhn always jokes about. (Bill Gates has been fantasizing about the digital home for decades, [...]
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22 Dec 2006 1843H
Microsoft to begin making amends for XBox 360 tech problems
Dean Takahashi of the San Jose Mercury reports that Microsoft is responding at last to users and bad PR on the XBox 360′s tech problems and so, the warranty’s being extended to one year, retroactively, and the $140 Microsoft was asking for in order to repair their poorly assembled hardware will be reimbursed to us. [...]
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22 Dec 2006 0953H
Information design: less is more, only show more when I need it
It’s funny where you learn lessons about designing information. I was playing GRAW the other night and there’s a sequence when you’re flying above Zocalo Plaza in Mexico City, gunning down soldiers on rooftops trying to bring your bird down. Now when you do this normally, there’s so much detail whizzing by (and you’re being [...]
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01 Dec 2006 0014H
User centered design roundup (and Tivo-bashing)
Yesterday was a bonanza for user-centered design related news. When I cracked open my USA Today this morning, aside from the prescription label story, a judge has ordered the US Treasury to make currency more accessible to the blind. This will likely entail a redesign that should make the size of the bills different and [...]
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28 Nov 2006 1942H
Mouth Hanging prize of the week: Microsoft majorly missing a macro multi-channel moment
Hardly news, but, PiperJaffray says that only 8% of the floorwalkers in a survey of 40 retailers recommended the Zune. The iPod increased recommendability 9% over last year, lending credence to the idea that certain things only make sense when you have something else to compare them against. The kicker is, the survey team also [...]
23 Nov 2006 1827H
Video stores shutting doors, XBox Live offers downloadable content
It’s happening on an accelerated scale. At least five Blockbusters up north in the last few years. Is Netflix, the internet to blame? Did Internet kill the Video Star? It was a contributor, along with Best Buy and the other big boxes. I certainly don’t use disc-based media as much as I did five years [...]
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