Interaction Design

16 Jul 2008 0814H

Design Can Change; Interaction Design Supporting Sustainability

Maybe you all have seen this site, Design Can Change, from SmashLab in Vancouver, but I just tripped over it the other day. It’s a good read, and I think we’re all looking at ways to make changes as we can in the work we do.
A new society will require all kinds of people, [...]

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15 Jul 2008 1049H

Randy Pausch lecture

This is a fantastic talk, the condition of the lecturer notwithstanding, which incidentally has really great relevance for user experience:

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02 Jun 2008 0624H

UX-dojo-storming PotteryBarn.com

Oh. Looks like W-S brands’ UX & Dev teams down at the north end of Van Ness have been hard at work lately. Let’s look the numbers:

#21 on the Internet Retailer Top 100,
$1.1 billion worth of stuff sold online last year, up 19% from the previous year,
7.1 million visitors a month,
6% conversion rate,
Average ticket of [...]

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26 May 2008 0839H

Stop kvetching, start doing

The other night was a local IxDA event which they graciously arranged for it to be broadcast via internet, which was frankly genius in intent, although the execution of it was rather poor — speaker positioned in front of a window, no backup microphone to relay the sound to the online audience. If I am [...]

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26 May 2008 0724H

Faces of the Dead

A remarkable memorial to the fallen.

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21 May 2008 2126H

Shop four sites at once?

Yep. That’s exactly what the Gap brands would have you do. You can indeed if you so choose buy that bikini to go with your work outfit and don’t forget the flip flops. But, then, where does that leave the Gap? Is it just a slightly more pricey Old Navy? That just seems to expose [...]

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04 May 2008 2014H

Calendaring apps

It occurs to me that we spend far too little time actually tackling industry-standard problems in school and that is, of course, what we look for when we interview people: has the candidate actually done work that looks like a professional problem, with the inputs and limitations placed upon us by resources available?
If I were [...]

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24 Mar 2008 1211H

Google Map actions

Interestingly Google Maps supports double-clicking as default center and zoom. You’d think this would be a no-brainer, but, after all this is the web, where people single click everything. . . I wonder what other contexts there are for using double-clicks. . . .There is some support for multi-touch gestures on my Macbook: one can [...]

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20 Mar 2008 0541H

Monkey see, monkey do

A few weeks back I did an internal presentation on benchmarking. Isn’t benchmarking just shorthand for plagiarism? No. It shouldn’t be a kneejerk apeing of what someone else is doing just because they seem successful for it. In this article from Harvard Business School, the authors warn against the dangers of casual benchmarking. In the [...]

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18 Mar 2008 2024H

Users strongly prefer ‘View All’

They want to see everything. They don’t mind scrolling; they prefer to scroll than to see pagination. They want it all.

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