Interaction Design

24 Jan 2010 1115H

Example of excise

With apologies to the author, although it’s a brilliant test exercise in coding functionality, this is a perfect example of excise. It seems stuck in beginner mode: if you don’t know the names of months, how many there are, days in a week, hours in a day, minutes in an hour, so on, or what [...]

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24 Nov 2009 1008H

New thoughts on shopping carts and the e-commerce experience

Today observed my wife shopping online and cussing out the webpage at checkout. You see, she is one of the many people — not a majority of users certainly, but definitely a persona to be designed for — out there who I observed at Sears, MyGofer, Hallmark, Borders, Wilton, so on — who use the [...]

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19 Nov 2009 0748H

Experiential design in video games

Great article in the New York Times about the search for a great differentiating experience in video game design: Can DIY Supplant the First Person Shooter?

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30 Oct 2009 1003H

30 second review in iTunes

Whoever designed this bit of interaction is worth their weight in gold. The feature — new to iTunes 9? — lets you reverse 30 seconds, an extremely helpful feature for audiobooks particularly. May have been one of these things you learn only by observing users.

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28 Oct 2009 1429H

On great user interfaces

Great UI work can’t be done after the fact. Great UI can’t be a patch to things. It can only happen as a result of deep understanding of user needs and user testing. Once the product is rolled out, it’ll take a revolution to change what’s in place.

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01 Sep 2009 1616H

So, what have you been up to?

Sit down, kiddies . . . listen to your ol’ Uncle Gene tell you a story. A little over a year ago, I stopped freelancing at Sears Online Services, where I’d been working for a beta service that Sears was looking at growing called MyGofer.com. We — meaning a team of about three IAs and [...]

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07 Jul 2009 0847H

Na hören Sie mal

Jemand muss die Interaktion zwischen dem Benutzern und dem System angeben. Sonst macht man nur Grafikdesign.

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10 Feb 2009 2159H

1 million Xbox users running the Netflix service

That’s a lot of users. I know our family’s done our fair share of contributing to those minutes. It works pretty darn good, except, you can’t pick your movies in XBox Dashboard, you have to go to Netflix and put them in queue, which is half-assed, being a political decision to not cannibalize from Microsoft’s [...]

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20 Jan 2009 2224H

My experience working in Windows apps

Working in Windows apps is a bit different from working on the web. We deal more with modes and modelessness than the web does, and the kinds of widgets or controls we can apply is a bit more diverse, but the tools and general rules of thumb remain the same. 
The details are not important but [...]

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12 Jan 2009 1913H

In praise of the Pre

Congrats to Matias Duarte, Wes Yun, and the team who worked on making the Palm Pre’s debut such a success. (If you haven’t seen the launch keynote, check it out.) Backtrack a little over 13, 14 months to a conversation I had with Wes and Matias about working for a project that they could not [...]

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