User Experience

25 May 2010 0739H

Conducted international remote usability testing the other day

Rather interesting experience. Client was in Cleveland, which is only an hour time difference, but the server was in Bangalore (India!) being run by a colleague between 11:30PM and 1AM their time. Somehow we got Microsoft Live Meeting working and were able to get them to take control of the Bangalore computer, so they could [...]

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18 May 2010 1948H

Not to brag or nothin’, but. . .

It’s rather late but I was wondering recently what had happened to my former clients, before I went to work in-house e-commerce and then into the dark, murky world of blood plumbing and heart muscle electrical wiring. Well, apparently, back in August of last year, Tim Bay of Shay Digital reported some results from a [...]

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25 Mar 2010 2028H

Absolute clarity

Such a thing is very much possible and it is simultaneously a wonderful and terrible thing to behold.

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27 Jan 2010 1307H

Wait. Wasn’t that Magic Shelf?

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25 Jan 2010 1304H

NPR interview with designer Mark Coleran

He’s the guy who makes the interface comps you see in movies. Nice interview the other evening, called Hollywood\'s Computers: Telling A Story In A Flash\" on NPR.

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29 Nov 2009 0833H

Black Friday internet sales up 35% over last year

“It was a stronger picture for Internet retailing. The average online order on Black Friday rose 35% from last year, to $170.19, according to online retail analyst Coremetrics — an indication that people may be looking to buy gifts after a year of economic woes.”
Link

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26 Nov 2009 0647H

Data visualization of Thanksgiving food trends in America

Fascinating visualization tool of American food trends this Thanksgiving by way of the New York Times.

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25 Nov 2009 0645H

Re: Barnes & Noble’s Nook

Dear Mr. Frain: slash the price on the Nook. Give the thing away. Why? The real game is to sell books, not to sell Nooks, just like Microsoft and the other game companies. To compare with video games: if you have good product, as Nintendo planned, quite successfully, with the Wii against Microsoft’s XBox 360 [...]

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24 Nov 2009 1008H

New thoughts on shopping carts and the e-commerce experience

Today observed my wife shopping online and cussing out the webpage at checkout. You see, she is one of the many people — not a majority of users certainly, but definitely a persona to be designed for — out there who I observed at Sears, MyGofer, Hallmark, Borders, Wilton, so on — who use the [...]

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19 Nov 2009 0748H

Experiential design in video games

Great article in the New York Times about the search for a great differentiating experience in video game design: Can DIY Supplant the First Person Shooter?

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