User Experience

27 Jan 2010 1307H

Wait. Wasn’t that Magic Shelf?

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25 Jan 2010 1304H

NPR interview with designer Mark Coleran

He’s the guy who makes the interface comps you see in movies. Nice interview the other evening, called Hollywood\'s Computers: Telling A Story In A Flash\" on NPR.

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29 Nov 2009 0833H

Black Friday internet sales up 35% over last year

“It was a stronger picture for Internet retailing. The average online order on Black Friday rose 35% from last year, to $170.19, according to online retail analyst Coremetrics — an indication that people may be looking to buy gifts after a year of economic woes.”
Link

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26 Nov 2009 0647H

Data visualization of Thanksgiving food trends in America

Fascinating visualization tool of American food trends this Thanksgiving by way of the New York Times.

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25 Nov 2009 0645H

Re: Barnes & Noble’s Nook

Dear Mr. Frain: slash the price on the Nook. Give the thing away. Why? The real game is to sell books, not to sell Nooks, just like Microsoft and the other game companies. To compare with video games: if you have good product, as Nintendo planned, quite successfully, with the Wii against Microsoft’s XBox 360 [...]

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24 Nov 2009 1008H

New thoughts on shopping carts and the e-commerce experience

Today observed my wife shopping online and cussing out the webpage at checkout. You see, she is one of the many people — not a majority of users certainly, but definitely a persona to be designed for — out there who I observed at Sears, MyGofer, Hallmark, Borders, Wilton, so on — who use the [...]

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19 Nov 2009 0748H

Experiential design in video games

Great article in the New York Times about the search for a great differentiating experience in video game design: Can DIY Supplant the First Person Shooter?

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30 Oct 2009 1003H

30 second review in iTunes

Whoever designed this bit of interaction is worth their weight in gold. The feature — new to iTunes 9? — lets you reverse 30 seconds, an extremely helpful feature for audiobooks particularly. May have been one of these things you learn only by observing users.

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28 Oct 2009 1429H

On great user interfaces

Great UI work can’t be done after the fact. Great UI can’t be a patch to things. It can only happen as a result of deep understanding of user needs and user testing. Once the product is rolled out, it’ll take a revolution to change what’s in place.

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01 Sep 2009 1616H

So, what have you been up to?

Sit down, kiddies . . . listen to your ol’ Uncle Gene tell you a story. A little over a year ago, I stopped freelancing at Sears Online Services, where I’d been working for a beta service that Sears was looking at growing called MyGofer.com. We — meaning a team of about three IAs and [...]

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