User Experience

11 Jul 2011 0552H

What a manifesto!

I’ve been mulling over this fantastic post from Abby the IA, sort of haunting me the last few weeks. It’s easy to lose track of what’s important in life. Everyone has to manage their own lives, their own careers. There are many people who cannot do this, but, for those of us who can, we [...]

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26 Jun 2011 1508H

What is your kung fu?

Had a conversation with another martial artist the other day who is also a UX practitioner, which got me thinking about the relationship between UX and martial arts. Gung fu (功夫), as we pronounce it in Cantonese, is not literally a martial art, but a kind of euphemism, literally meaning, “a skill,” or perhaps more [...]

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19 Jun 2011 1702H

Where do user experience problems come from?

If we accept that user experience is a person’s conversation with numerous elements of a service or technology offering — they need not and indeed should not have to know anything about the technologies and business models that gird that face-level interaction — then it also quickly becomes apparent that user experience problems arise from [...]

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30 Jan 2011 2153H

The Postpartum

Starting from Friday 2PM-7PM and on Saturday 8AM-5PM, I was essentially sequestered in a room with 10 user experience designers, all senior people, generally with different lenses, and on Saturday, we were also joined by Dr. Gary Slutkin, the epidemiologist from the UIC School of Public Health and ED of CeaseFire, and LaMont Evans, an [...]

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28 Jan 2011 0028H

Primum non nocere

Starting Friday afternoon, for 24 hours, at a gathering called UX4Good, also known mysteriously also as UXXU, I’ll be one of 40 area UXDs working on one of five social challenges here in the city of Chicago, although really the issues we face could be those in any city in the world: community mental health [...]

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25 May 2010 0739H

Conducted international remote usability testing the other day

Rather interesting experience. Client was in Cleveland, which is only an hour time difference, but the server was in Bangalore (India!) being run by a colleague between 11:30PM and 1AM their time. Somehow we got Microsoft Live Meeting working and were able to get them to take control of the Bangalore computer, so they could [...]

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18 May 2010 1948H

Not to brag or nothin’, but. . .

It’s rather late but I was wondering recently what had happened to my former clients, before I went to work in-house e-commerce and then into the dark, murky world of blood plumbing and heart muscle electrical wiring. Well, apparently, back in August of last year, Tim Bay of Shay Digital reported some results from a [...]

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25 Mar 2010 2028H

Absolute clarity

Such a thing is very much possible and it is simultaneously a wonderful and terrible thing to behold.

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27 Jan 2010 1307H

Wait. Wasn’t that Magic Shelf?

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25 Jan 2010 1304H

NPR interview with designer Mark Coleran

He’s the guy who makes the interface comps you see in movies. Nice interview the other evening, called Hollywood\'s Computers: Telling A Story In A Flash\" on NPR.

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