Web

08 Jul 2008 0735H

Using old sites for benchmarking

In attending a UIE webinar two weeks ago I think it was (on designing to accommodate information foraging), it became apparent to all of us in the room that the site examples were about 10 years old, dotcom era relics already relegated to the historical dustbin of the Internet Archive. Was the information relevant? Of [...]

Read the rest of Using old sites for benchmarking

Respond »

09 Jun 2008 0850H

Destroy the Web 2.0 Look and Feel

By way of my colleague Mark. Wholeheartedly agree.

Read the rest of Destroy the Web 2.0 Look and Feel

Respond »

02 Jun 2008 0624H

UX-dojo-storming PotteryBarn.com

Oh. Looks like W-S brands’ UX & Dev teams down at the north end of Van Ness have been hard at work lately. Let’s look the numbers:

#21 on the Internet Retailer Top 100,
$1.1 billion worth of stuff sold online last year, up 19% from the previous year,
7.1 million visitors a month,
6% conversion rate,
Average ticket of [...]

Read the rest of UX-dojo-storming PotteryBarn.com

Respond »

26 May 2008 0724H

Faces of the Dead

A remarkable memorial to the fallen.

Read the rest of Faces of the Dead

Respond »

18 Mar 2008 2024H

Users strongly prefer ‘View All’

They want to see everything. They don’t mind scrolling; they prefer to scroll than to see pagination. They want it all.

Read the rest of Users strongly prefer ‘View All’

8 Responses »

06 Mar 2008 0906H

Reworking wireframes

Probably one of the most frustrating things about this type of work is the amount of rework that is required due to changing or poorly gathered business requirements, and in fact, sometimes the business side is actually using hard code and layouts as a kind of sandbox for their own ideas before rejecting or accepting [...]

Read the rest of Reworking wireframes

3 Responses »

18 Feb 2008 2122H

It’s ridiculous to think that

there’s a one size fits all e-commerce interaction model. It’d be like saying that user experience is the same discipline as marketing.
Of course, there are many pretenders out there.

Read the rest of It’s ridiculous to think that

Respond »

16 Feb 2008 0950H

The end of cart?

Rehashing an old post from last year, but, now, everywhere it can be seen that the walls that form that decade-old convention of shopping cart as a label are crumbling down. Bag, basket — “my gear” even, on one site — it does not really seem to matter to people, so long as there is [...]

Read the rest of The end of cart?

2 Responses »

10 Feb 2008 1906H

E-commerce shopping experiences

This last week at work, towards the end at least, I had the opportunity to take a look at how various teams are handling various aspects of the online shopping experience and was somewhat surprised — I don’t know why, since I look at this stuff pretty much everyday — to find how much has [...]

Read the rest of E-commerce shopping experiences

Respond »

11 Oct 2007 0746H

On personas, part 2

Last time we talked about personas and why we use them. This time we’ll talk about what ought to go into a persona.
It’s commonly believed that the persona is little more than a made-up name, a picture of the person, and a little story that goes into the context surrounding usage of something, but I’ve [...]

Read the rest of On personas, part 2

2 Responses »

« Older entries