Gene Moy (梅忠毅) is a user experience architect from Chicago with 15 years experience working on the web and now, medical devices. Occasionally he thinks every day feels like 1995 all over again. More about Gene »
Probably one of the most frustrating things about this type of work is the amount of rework that is required due to changing or poorly gathered business requirements, and in fact, sometimes the business side is actually using hard code and layouts as a kind of sandbox for their own ideas before rejecting or accepting [...]
Read the rest of Reworking wireframes
there’s a one size fits all e-commerce interaction model. It’d be like saying that user experience is the same discipline as marketing. Of course, there are many pretenders out there.
Read the rest of It’s ridiculous to think that
Rehashing an old post from last year, but, now, everywhere it can be seen that the walls that form that decade-old convention of shopping cart as a label are crumbling down. Bag, basket — “my gear” even, on one site — it does not really seem to matter to people, so long as there is [...]
Read the rest of The end of cart?
This last week at work, towards the end at least, I had the opportunity to take a look at how various teams are handling various aspects of the online shopping experience and was somewhat surprised — I don’t know why, since I look at this stuff pretty much everyday — to find how much has [...]
Read the rest of E-commerce shopping experiences
Last time we talked about personas and why we use them. This time we’ll talk about what ought to go into a persona. It’s commonly believed that the persona is little more than a made-up name, a picture of the person, and a little story that goes into the context surrounding usage of something, but [...]
Read the rest of On personas, part 2
Slightly distracted by the Fiddy v. Kanye battle for world domination, but, while I’m scribbling out notes and learnings from this round of persona generation and refinement, check out this very cool video.
Read the rest of The web, in 4 minutes and change
Here’s a talk from Spool on Designing for Brand.
Read the rest of Guilt tripped into posting
Heard about FlyLite, the virtual closet company, on NPR’s MarketPlace yesterday. Is it worth the money? Well, I do travel enough weekly that I could spend the money, $100 a trip, on stashing my clothes in some place in advance, except I don’t consult in Boston, Philly, DC, or New York, because my time could [...]
Read the rest of Virtual closet in destination cities saves time, effort?
I’ve just twigged to this newish magazine, Monocle, through a series of videos on city design at the International Herald Tribune, one of my favorite designed readings on the net. Look at this gorgeous modernism that does not use sans serif type for its headers. It’s simply beautiful. I can even forgive the black background [...]
Carbon dating myself here, but I propose it is the 1982 hit, “Destination Unknown,” by Missing Persons. (“At #17. I’m Casey Kasem.”) Life is so strange When you don’t know How can you tell Where you’re going to? You can’t be sure of any situation Something could change And then you won’t know Where do [...]
Read the rest of The users’ anthem?
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